{
  "name": "DB Support - Internal Ticketing System",
  "short_name": "DB Support",
  "description": "Comprehensive internal help desk and CRM desk solution",
  "start_url": "/dashboard",
  "scope": "/",
  "display": "standalone",
  "orientation": "portrait",
  "theme_color": "#059669",
  "background_color": "#ffffff",
   "icons": [
    {
      "src": "icons/icon-48x48.png",
      "sizes": "48x48",
      "type": "image/png"
    },
    {
      "src": "icons/icon-72x72.png",
      "sizes": "72x72",
      "type": "image/png"
    },
    {
      "src": "icons/icon-96x96.png",
      "sizes": "96x96",
      "type": "image/png"
    },
    {
      "src": "icons/icon-128x128.png",
      "sizes": "128x128",
      "type": "image/png"
    },
    {
      "src": "icons/icon-144x144.png",
      "sizes": "144x144",
      "type": "image/png"
    },
    {
      "src": "icons/icon-152x152.png",
      "sizes": "152x152",
      "type": "image/png"
    },
    {
      "src": "icons/icon-192x192.png",
      "sizes": "192x192",
      "type": "image/png"
    },
    {
      "src": "icons/icon-256x256.png",
      "sizes": "256x256",
      "type": "image/png"
    },
    {
      "src": "icons/icon-384x384.png",
      "sizes": "384x384",
      "type": "image/png"
    },
    {
      "src": "icons/icon-512x512.png",
      "sizes": "512x512",
      "type": "image/png"
    }
  ],
  "categories": ["productivity", "business"],
  "screenshots": [
    {
      "src": "/icons/icon-512x512.png",
      "sizes": "512x512",
      "type": "image/png",
      "form_factor": "wide"
    }
  ],
  "prefer_related_applications": false,
  "shortcuts": [
    {
      "name": "View Tickets",
      "short_name": "Tickets",
      "description": "View all support tickets",
      "url": "/dashboard/tickets",
      "icons": [
        {
          "src": "/icons/icon-192x192.png",
          "sizes": "192x192",
          "type": "image/png"
        }
      ]
    }
  ]
}